Joe Firnstahl brings a career of experience focused on the intersection of healthcare and finance. He joins from UnitedHealth Group, where he led Product for the financial health accounts business. 

 

During his career, Joe has led the development, launch, and management of innovative consumer payment solutions aimed at helping to address client and member needs in Commercial, Medicare, and Medicaid markets. Joe oversaw the healthcare industry’s largest HSA business, and led expansion through distribution partnerships in the retirement industry. Using a consumer-first approach to product development, he has launched leading consumer applications in banking, finance, and e-commerce. 

 

Joe earned a Bachelor’s degree from the University of Minnesota where he studied communications and political science. Outside of work, he enjoys cooking, golf, and outdoor activities with his wife and dogs. 

Doug brings to Lynx broad industry experience across Fintech, eCommerce, Healthcare, Life Sciences and Computer Software with deep leadership, strategy, technology, cloud computing, architecture, data, data analytics and science, spanning over 20 years. Doug is a servant leader and mentor and has developed best practices and exemplary teams in the past.

Most recently, Doug was the Chief Architect and Innovation Officer for Abacus Insights, which delivered an innovative cloud-based data interoperability, data management, and analytics platform for health plans. Doug also operated as the Chief Technical Advisor for Pulse Infoframe, which delivered a global registry platform for oncology, rare, and chronic diseases.

Previously, Doug had been the CTO for Cure Forward, which combined B2C marketing for cancer patients with B2B clinical trial curation and matching patients to trials. Before Cure Forward, Doug was the CTO for ikaSystems, a leading core admin platform for health plans, and led their transformation to cloud.

Doug has scaled companies, provided portfolio company consulting to venture capitalist companies, holds several patents, and had previously founded and sold a SaaS Fintech platform that partnered with Standard and Poor's (S&P) and delivered financial planning for advisors and their consumers.

As CTO, Vinayak is responsible for our product’s technology platform and for driving the technology strategy. Prior to joining Lynx, Vinayak held various leadership positions in technology at Ameriprise Financial, State Street Bank, BlackRock and Fidelity Investments where he was responsible for the development and management of various technology platforms for FX sales and trading, derivatives accounting, investment compliance and regulatory reporting.

 

Vinayak holds a Bachelor's degree in EE from Bangalore University and a Master's degree in Computer Science from Boston University.

Patty Chouanard-McAdam brings to Lynx more than 25 years in the financial services industry where she has experience designing and developing innovative products and digital solutions, informing business strategies with data insights, providing industry leading customer service, and increasing sales results through compelling marketing and sales programs.

 

Most recently, Patty served as Head of Product at Wells Fargo Merchant Services where she led the product and pricing teams focused on simplifying the product and pricing experience for the customer. Prior to this, she led the product, marketing, and data analytics teams for the Health Savings account business line, achieving best-in-class product capabilities and engagement metrics in the industry, resulting in the successful divestiture of the HSA portfolio to Optum Financial in 2016. She has also led seven dedicated service sites across the nation who provided Wells Fargo’s Treasury Management clients with a primary point of contact for their treasury banking needs. In this role, she also developed and implemented the new go-forward service model for the combined organization during the Wells Fargo/Wachovia merger. Additionally, Patty has held senior product strategy and project management roles where she was responsible for a variety of electronic payables, receivables, and reporting solutions at Wells Fargo and Bank of America.

 

Patty earned a bachelor’s degree in Business Administration/Finance from the California State University East Bay. Patty lives in Minneapolis with her husband and large family. Outside of work, she enjoys outdoor activities, spending time on the lake, and remodeling projects.

Jack Allard joined Lynx from Optum Ventures, where he served as the Chief of Staff and Director of Business Development for Larry Renfro. In this role he was responsible for a number of strategic initiatives, special projects, and firm capabilities as it grew from 10 portfolio companies to nearly 40.

 

Prior to Optum Ventures he was the Chief of Staff for the Chief Sales Officer at athenahealth where he was responsible for strategic initiatives and projects for a 400-person sales team at a $1.4B revenue company. During his time there he led and implemented projects such as compensation plan design, post-M&A organizational structure, territory planning, forecasting, enterprise deal strategy, and more. Prior to athenahealth he worked in the Market Intelligence Group within McKesson Health Solutions.

 

He grew up in the Boston area, attended Middlebury College, and now lives in Boston where he enjoys cooking, traveling, and a variety of activities including pickleball, golf, and Peloton.

Bill Chave joined Lynx from Fidelity Investments and leads our Client Success Team. In addition to more than 20 years with Fidelity, Bill also worked at AccuRecord, Inc. and State Street Bank.

 

Bill brings expert relationship management skills with a proven ability to build, grow and maintain client relationships. During his tenure at Fidelity, Bill worked in the 401(k) Group managing a team responsible for servicing the retirement needs of several Fortune 500 companies, as well as in the Data Consulting Group as a Principal helping clients identify issues, streamline processes, and increase efficiencies.  Most recently, Bill was responsible for leading a client service team that provided financial services to tier 1 broker dealers, asset managers, hedge funds and custodians located in the United States and internationally.

 

Bill graduated from the College of the Holy Cross. He lives in Milton, MA with his wife and 4 children. When he is not focusing on clients, he enjoys traveling with his family, beaching in the Rockaways, watching rugby and cheering on the IRFU.

Taylor McMurtrie joins Lynx from MGM Resorts International as the VP of Sales. Taylor’s high-energy leadership and commitment to world class customer service have earned him a proven track record of sales excellence, revenue growth and customer success. Taylor has worked with a collection of Fortune 500 companies and international associations to help them achieve their business goals while maintaining a commitment to strong and lasting partnerships.

Taylor is a graduate of The University of Nevada, Las Vegas, where he began his career as a Management Development Associate for Marriott Resorts International. In his free time, Taylor enjoys spending time with his family, playing golf and making music.

Ryan joined Lynx as a Product Manager. Before joining Lynx, Ryan worked at MFS Investment Management as a Financial Analyst in the Fund Treasury group where he gained over five years of financial service experience. During his time at MFS he was responsible for overseeing several processing groups within the Service Center and most recently within the financial reporting group.

 

Ryan received his Bachelor of Science degree, with a Finance major, from Bryant University. When not working, Ryan enjoys golfing, going to the beach, and exercising.

Olufemi joins Lynx as VP of Front-End Web Development, responsible for overseeing the development and support of consumer-facing, feature-rich products using the latest web technologies. Prior to joining Lynx, Olufemi was a Senior Software Engineer at FINRA and The College Board where he developed and maintained numerous internal and external-facing software applications using his technical expertise. He has experience collaborating with many different teams to connect web applications in a Service-Oriented Architecture and develop effective UIs that are easy to interact with based on unique and specific business requirements.

Olufemi received his Bachelor of Science degree in Computer Science from the University of Maryland and currently resides in Maryland with his family.

Ravi serves as VP of Platform Development at Lynx. He is responsible for implementing a secure and scalable Lynx solution platform on Cloud Computing environments. Previously, he has built systems for FX Algorithmic Trading and Straight Through processing at State Street. He has extensive research, development and business implementation experience with industrial Product Lifecycle Management solutions.

 

Ravi holds a Bachelor’s degree in Computer Science and Engineering from Osmania University, Hyderabad. 

Kay is a Technical Product Manager at Lynx with over three decades of experience in financial services industries and a diverse background in programming, database administration, business analysis, training, and product management.  Prior to joining Lynx, Kay served as a Product Manager and Technical Product Owner at TSYS for 20 years where she was responsible for the design, development, and launch of a healthcare card administration and customer service online portal for consumer-directed healthcare benefit types. 

 

Kay also helped launch an online payment management, account management, and self-service solution for commercial cardholders and financial institutions, businesses and governments in more than 80 countries. 
 

Kay received her Bachelor of Science degree, with a major in Computer Information Systems, from Fontbonne University, and currently resides in the north Georgia mountains with her husband. In her spare time, she enjoys hiking, cooking, riding her motorcycle, and spoiling her two schnoodles. 

Surinder is the Senior Director, Quality Assurance at Lynx and has over 20 years of experience building and leading high-performing agile teams for consumer and business facing high traffic, high visibility applications in diverse domains including healthcare, finance, insurance and commercial IoT. He has experience in designing and developing test frameworks, tools and processes driving the software quality.  

 

Recently, Surinder built the quality and test automation processes at SmartSense by Digi working on a commercial IoT platform. Before SmartSense, Surinder was part of the initial startup team at TrellisRx where they built a care management platform for specialty pharmacy patients. Previously, Surinder worked at Cure Forward on a clinical trial curation platform for patients and trial administrators. Before Cure Forward, Surinder worked on a secure multi-payer platform at NantHealth working with various engineering teams on software quality initiatives. 

 

Surinder holds a Bachelor's degree in Computer Science from Punjab Technical University, India. Surinder lives in Hopkinton, MA with his wife and two kids. They enjoy spending time with family, hiking and traveling.  

 

Shaylee joins Lynx as a Scrum Master after spending 15 years at Optum building her career in healthcare, payments and financial services. Most recently at Optum she served as a Scrum Master, and before that held various positions, including, Business Analyst, Account Coordinator, and Operation Specialist.  

 

Shaylee lives in Kamas, UT with her husband, Jeff and their two kids, Carter and Aspen. They love being outdoors, and Shaylee participates in running races throughout the year, and has recently started to compete in triathlons.  

Bryan joins Lynx as Manager of Product Design. Before joining Lynx, Bryan worked in the insurance industry in similar product roles as part of teams that were bringing cutting-edge, new Insurtech solutions to independent agencies.

 

Bryan lives in Holly Springs, NC with his wife and their two kids.  In his free time, Bryan enjoys spending time with his family, playing games, and learning new hobbies.

Dirk Anderson brings nearly two decades of extensive experience spanning banking, insurance, and fintech sectors. Over the course of 17 years, Dirk's tenure at Optum Bank has been marked by versatile roles across Business and Technology divisions. He has spearheaded diverse teams, overseeing critical functions such as transaction operations, product technology, vendor management, regulatory compliance, auditing, engineering, and solution delivery. In his recent capacity as Chief Information Officer at Optum Bank, Dirk orchestrated the technology strategy and its execution, steering the organization towards unprecedented growth and innovation. Dirk lead efforts to establish technology infrastructure, operational efficiencies and business practices that helped Optum Bank’s account base surge over 100X, providing a deep knowledge of scaling financial technology to support rapid growth. Residing in South Jordan, Utah, Dirk is a fan of all things technology and aerospace. Beyond the confines of his professional domain, he enjoys outdoor activities such as fishing, ATV riding, boating, and embracing the scenic wonders of Utah's landscapes.

Ben serves as a Software Engineer at Lynx. Prior to joining Lynx, Ben was a software engineer intern at Meta and graduated from Dartmouth College with a bachelor’s degree in computer science and economics. Ben lives in Boston, MA and in his free time enjoys playing games, reading, eating Italian food, and following Boston sports